Privacy Policy

Effective Date: 16/07/2026

Thank you for visiting Zeneratii. Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit our website or purchase our products.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you use our website, we may collect the following information:

Personal Information

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:

  • Full name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment information (processed securely through third-party payment providers)
  • Order history
  • Customer support communications

Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages visited
  • Time spent on our website
  • Referral source
  • Cookies and similar tracking technologies

How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Provide customer support
  • Send order confirmations and shipping updates
  • Improve our products, website, and customer experience
  • Respond to inquiries
  • Prevent fraud and unauthorized transactions
  • Comply with legal obligations
  • Send promotional emails or newsletters (only if you have opted in)

Cookies

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies help us:

  • Remember your preferences
  • Keep items in your shopping cart
  • Analyze website traffic
  • Improve website performance
  • Deliver relevant marketing content

You can disable cookies through your browser settings, although some website features may not function properly.

Payment Information

We do not store your complete payment card information.

Payments are processed securely through trusted third-party payment gateways that comply with industry security standards.

Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your information only with trusted third parties necessary to operate our business, including:

  • Payment processors
  • Shipping and courier partners
  • Website hosting providers
  • Email marketing providers
  • Analytics services
  • Legal authorities when required by law

These service providers receive only the information necessary to perform their services.

Data Security

We take appropriate technical and organizational measures to protect your personal information against:

  • Unauthorized access
  • Loss
  • Misuse
  • Alteration
  • Disclosure

While we strive to use commercially acceptable security measures, no method of internet transmission or electronic storage is completely secure.

Marketing Communications

If you subscribe to our newsletter or marketing updates, we may send promotional emails regarding:

  • New Mystery Scoop releases
  • Limited edition collections
  • Exclusive offers
  • Giveaways
  • Community updates

You may unsubscribe at any time using the unsubscribe link included in our emails.

Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill your orders
  • Provide customer support
  • Meet legal, accounting, and tax obligations
  • Resolve disputes
  • Enforce our policies

When no longer required, your information will be securely deleted or anonymized.

Your Rights

Depending on your location and applicable laws, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Restrict or object to certain processing activities
  • Withdraw consent where applicable
  • Request a copy of your personal data

To exercise these rights, please contact us using the email provided below.

Children’s Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will promptly delete it.

Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or policies of external websites. We encourage you to review their privacy policies before providing any personal information.

International Data Transfers

If you access our website from outside the country in which our servers or service providers are located, your information may be transferred and processed in other jurisdictions where data protection laws may differ.

By using our website, you consent to such transfers where permitted by applicable law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or website functionality.

Any updates will be posted on this page with the revised Effective Date.

We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us:

Email: hello@zeneratii.com

Our customer support team is always happy to assist you.